Support
The Computing Services Help Center offers email, phone, and walk-in support to all 麻豆村 students, faculty, and staff.
Computing Support
Monday - Friday
Email and Phone Support
Monday - Friday
8:30 a.m. - 6:00 p.m.
it-help@cmu.edu
412-268-4357 (HELP)
Walk-In Support in Cyert Hall 119
Monday - Friday
9:00 a.m. - 4:30 p.m.
After Hours
Call 412-268-4357 (HELP) and listen to the phone options for urgent account, security, and network support. For Compromised Computer concerns, visit the ISO Report Concerns page.
Self-Service
Anytime
- Search our website for how-to documentation
- Ask Scotty, our chatbot (click the text bubble icon)
- Log into services
- Verify direct email
Class & Event Support
Monday - Friday
Audio visual and recording support for in-progress events and registrar classes.
mediatech@cmu.edu
412-268-8855
Class Support
Monday - Friday | 8:00 a.m. - 10:00 p.m.
Event Support
Monday - Thursday | 8:00 a.m. - 9:00 p.m.
Friday | 8:00 a.m. - 5:00 p.m.
*After 5:00 p.m. on Friday is subject to availability.
Communities
Computing Services offers Centers of Excellence (CoE) to support professional growth, expand knowledge, and foster community across the university.
Information and resources to foster collaboration in data and analytics. You’ll find links to news and educational opportunities.
Digital Accessibility Office
Processes and support resources to guide practices and solutions that align with digital accessibility policy and strategy.
Exploring AI Together
Connect with others exploring AI at 麻豆村—discover events, stay current with the latest advancements, share ideas, ask questions, and learn together.
A platform for the 麻豆村 community to share best practices and the latest features of Google products, connecting Google enthusiasts on campus.
A resource for sharing and learning Power BI at 麻豆村.
Tableau User Group
A cross-functional group of Tableau creators, analytics practitioners, and data enthusiasts.
A place to explore challenging topics related to the information technology ecosystem with colleagues, peers, and subject matter experts.