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Student Account Refunds

Students may receive a refund when their student account has a credit balance, meaning the amount of financial aid, payments or other credits applied to their account exceeds their current charges. Refunds may also result from adjustments to tuition, housing or other account charges. Refunds are distributed electronically by direct deposit or by paper check. Refunds may be intended to cover specific current and future expenses. Before spending a refund, students should review the tips below. 

For the fastest service, students should enroll in electronic refunding when registering a bank account in .

  • Electronic refunds are automatically deposited into a designated account within 3 business days.
  • When refunds are deposited electronically, an email notification is sent to the student's 麻豆村 email address.

To set up enroll in electronic refunds:

  1. Log in to 
  2. Choose 'Bank Account List' under the 'Finances' tab
  3. Click '+ add account', provide the required information and check the box next to 'Refund account'

You may also edit an existing bank account in SIO to receive refunds. On the Bank Account List page, simply click the 'Edit' button next to the account you wish to update and check the box next to 'Refund account.'

In the event a student is not registered for electronic refunding, they will receive a paper check for their refund.

  • The Student Accounts Office will send a notification via email when a refund check is generated and to what address the check has been sent.
  • In instances where the student has not recently updated their on-campus or local address in SIO, the check will be held by the Student Accounts Office until an address is confirmed by the student. 
  • Refund checks should be cashed promptly, as checks over 120 days may be voided. Please check with Student Accounts before attempting to deposit or cash any refund check older than 120 days.

Title IV funding is federal aid for eligible students who have completed and submitted the Free Application for Federal Student Aid (FAFSA). Sources of Title IV funding consist of the following:

  • Federal Pell Grant
  • Federal Supplemental Educational Opportunity Grant (FSEOG)
  • Federal Direct Perkins Loan
  • Federal Direct Loan
  • Federal Direct PLUS Loan
  • Federal Direct Graduate PLUS Loan

Title IV aid is automatically applied toward institutional charges (tuition, mandatory fees, health insurance and housing/dining charges). For Title IV aid to be applied toward any other non-institutional charges (Health Services visits, library fines, student account interest, etc.), you must authorize the university to do so by logging in to and selecting 'Federal Aid Permissions' under the 'Finances' tab. Failure to complete this authorization could cause a balance due on your student account upon the processing of a Title IV refund.

Please note: When a Title IV refund exists, any student portion is refunded first, and then parent plus refunds are released per the borrower's specifications.

Tips to Consider Before Spending Your Refund

Refunds can be an important part of your budgeting decisions. Is this money for rent, food, a computer, your health insurance or other critical expenses? 

Before spending any refund, consider the source and intention of the money received, and understand that your own decisions after receiving a refund could cause you to have to repay all or part of it. Are you planning to:

  • Drop courses
  • Leave the university

In some cases, those situations can decrease your financial aid and other support, requiring portions of a refund to be returned. Be sure to consult your HUB Liaison before making any academic decision that could affect your refund.

Know What Money is Coming Your Way

Financial Aid

Will you be receiving additional aid this academic year? Contact your HUB liaison to review any additional aid.

Veterans Benefits

Have you exhausted your VA benefit, meaning this will be your last VA-related refund in this academic year? Contact mdanko@andrew.cmu.edu for details regarding your VA benefits.

 

Sponsor Benefits

Will you be receiving additional sponsor payments this academic year? Contact student-accounts@andrew.cmu.edu to review your sponsor contract.

Understand Carnegie Mellon's Refunding Policy

  • The Student Accounts Office does not release refunds under $25, unless mandated by federal regulations.
  • During the fall and spring semesters, refunds are released automatically. During the summer semester, refunds are processed only at the request of the student or when required by the federal government. 
  • Refunds for an upcoming fall or spring semester begin on the Thursday before classes start.
  • Students with a Monthly Payment Plan administered by Nelnet and a resulting student account credit balance will not receive a refund from the university until their Nelnet contract is paid in full. The Student Accounts Office recommends that students in this situation contact Nelnet for a budget adjustment.
  • An inactive account maintenance fee, not to exceed $25, will be assessed against a student account when that student account has no activity for 120 days and the student is no longer enrolled at Carnegie Mellon. In the event that the student subsequently re-enrolls at Carnegie Mellon, the maintenance fee previously assessed against the student account will be credited to the student account at the student's request.
  • Refunds over $10,000 for undergraduate students and $20,000 for graduate students require a manual review. For refunds that exceed this amount we refund to the source of the payment when possible. In situations where the student is not the payer, the payer will need to provide authorization prior to release of the refund. Refunds for sponsored students, employees receiving tuition remission and students receiving payroll deduction are also manually reviewed.