January 23, 2026
CTP Winter Weather Travel Recommendations
CTP, the university’s preferred travel supplier, recommends that travelers take the following steps to help mitigate inconvenience and longer hold times with emergency services and airlines during weather-related flight delays or cancellations:
- Travelers should only use our Emergency Services when travel is within 72 hours of departure
- For travel outside of 72 hours, please call during normal business hours; our goal is to service travelers who are experiencing current flight disruptions and not inhibit travelers in need from being able to reach a live agent
- Choose the "callback" option to reduce hold times and receive a return call when an agent becomes available
- Book, change, and cancel travel reservations through your company’s online booking tool whenever possible
- Avoid booking the last flight of the day
- Download airline apps, and sign up for airline messages
- Use the airline app, , and/or relevant websites to check flight status before heading to the airport
- Utilize the Scout tool within your to cancel or check flight statuses
- We appreciate your support and collaboration to employ these recommendations
- Travelers should only use our Emergency Services when travel is within 72 hours of departure
- For travel outside of 72 hours, please call during normal business hours; CTP's goal is to service travelers who are experiencing current flight disruptions and not inhibit travelers in need from being able to reach a live agent
- Choose the 'callback' option to reduce hold times and receive a return call when an agent becomes available
- Book, change, and cancel travel reservations through your company’s online booking tool whenever possible
- Avoid booking the last flight of the day
- Download airline apps, and sign up for airline messages
- Use the airline app, , and/or relevant websites to check flight status before heading to the airport
- Utilize the Scout tool within your to cancel or check flight statuses